Customers
The Customers section of the dashboard is where you view and manage everyone enrolled in your loyalty programs. Each customer has a profile with their contact details, point balance, tier status, and full transaction history.
Customer Profile
Click on any customer in the list to open their profile. From here you can see everything about their loyalty activity.
Details
Name, email, enrollment date, and current VIP tier. You can also see which wallet platform they use.
Transaction History
A chronological list of every point earn and redemption, including timestamps and amounts.
Manual Adjustments
Add or remove points manually if needed — for example, to correct an error or give a bonus.
Finding a Customer
Open the Customers page
Search by name or email
View their profile
Real-time sync
Customer profiles update in real time. When a staff member scans a customer's card and awards points, the dashboard reflects the new balance immediately.